{"id":34883,"date":"2025-02-12T14:37:52","date_gmt":"2025-02-12T14:37:52","guid":{"rendered":"https:\/\/www.synbird.com\/fr\/?page_id=34883"},"modified":"2026-09-09T07:25:20","modified_gmt":"2026-09-09T07:25:20","slug":"mairie-de-bourgoin-jallieu","status":"publish","type":"page","link":"https:\/\/www.synbird.com\/fr\/avis-cas-clients\/mairie-de-bourgoin-jallieu\/","title":{"rendered":"Mairie de Bourgoin-Jallieu"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"34883\" class=\"elementor elementor-34883\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-437a12fb e-flex e-con-boxed e-con e-parent\" data-id=\"437a12fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cd8aa27 e-con-full e-flex e-con e-child\" data-id=\"cd8aa27\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5ba5186 e-con-full e-flex e-con e-child\" data-id=\"5ba5186\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cfbff8f animated-fast elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"5cfbff8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><p class=\"elementskit-section-subtitle  \">\n\t\t\t\t\t\tCas client\n\t\t\t\t\t<\/p><h1 class=\"ekit-heading--title elementskit-section-title \">Prise de rendez-vous et gestion des files d\u2019attente : le cas de la mairie <span>de Bourgoin-Jallieu<\/span><\/h1>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Comment la ville de Bourgoin-Jallieu a-t-elle r\u00e9ussi \u00e0 mettre en place un nouvel outil tout en assurant une transition fluide pour les agents municipaux et les citoyens ?<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5fb7869 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"5fb7869\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6ddfca elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"a6ddfca\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" 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e-con-full e-flex e-con e-child\" data-id=\"6e22bc7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-26ce318f e-con-full e-flex e-con e-child\" data-id=\"26ce318f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b240f78 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"b240f78\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-map\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSecteur\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<br>Mairie\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25f0ba3a e-con-full e-flex e-con e-child\" data-id=\"25f0ba3a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2239b9 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"c2239b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-map-marker\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tO\u00f9\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<br>Is\u00e8re\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a09ec89 e-con-full e-flex e-con e-child\" data-id=\"4a09ec89\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4aff0b elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"e4aff0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-search-2\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tP\u00e9rim\u00e8tre\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tService<br>Affaires G\u00e9n\u00e9rales\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b570462 e-con-full e-flex e-con e-child\" data-id=\"5b570462\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea22113 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"ea22113\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-user-3\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAgents utilisateurs\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t18\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e0f556 e-con-full e-flex e-con e-child\" data-id=\"0e0f556\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c13d32e elementor-widget__width-initial elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"c13d32e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-users2\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tNombre d'habitants\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t30 000\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45582910 e-con-full e-flex e-con e-child\" data-id=\"45582910\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-188f235a e-con-full e-flex e-con e-child\" data-id=\"188f235a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-63ab1f0c e-con-full e-flex e-con e-child\" data-id=\"63ab1f0c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-863dee1 elementor-widget elementor-widget-heading\" data-id=\"863dee1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Am\u00e9liorer l\u2019accueil des usagers gr\u00e2ce \u00e0 la gestion des rendez-vous et des files d\u2019attente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-763885dd animated-fast elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"763885dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><p class=\"elementskit-section-subtitle  \">\n\t\t\t\t\t\tD\u00e9couvrez comment la ville de Bourgoin-Jallieu a int\u00e9gr\u00e9 un nouvel outil de prise de rendez-vous et de gestion des files d&#039;attente, intuitif et accessible.\n\t\t\t\t\t<\/p><h3 class=\"ekit-heading--title elementskit-section-title \"><br>Pourquoi Bourgoin-Jallieu a chang\u00e9 de solution de gestion des rendez-vous<\/h3>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>L\u2019ancienne solution utilis\u00e9e par <a href=\"https:\/\/www.bourgoinjallieu.fr\/\">Bourgoin-Jallieu<\/a> ne r\u00e9pondait plus pleinement aux besoins de la commune. Sur les recommandations des mairies de L\u2019Isle-d\u2019Abeau et d\u2019Albertville, la ville a choisi un nouveau logiciel en ligne pour g\u00e9rer les rendez-vous et l'accueil citoyens. Le service Affaires G\u00e9n\u00e9rales, en charge des titres d\u2019identit\u00e9, du recensement de la population, de l\u2019accueil, de l\u2019\u00e9tat civil et des \u00e9lections, a ainsi pu b\u00e9n\u00e9ficier d\u2019un nouvel outil num\u00e9rique.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c47c59 e-grid e-con-full elementor-hidden-desktop e-con e-child\" data-id=\"4c47c59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca3f296 elementor-widget elementor-widget-image\" data-id=\"ca3f296\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"142\" height=\"111\" src=\"https:\/\/www.synbird.com\/fr\/wp-content\/uploads\/2024\/06\/Synbird-Agenda-RDV-vertical-violet_1.svg\" class=\"attachment-full size-full wp-image-24792\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3142cc2 elementor-widget elementor-widget-image\" data-id=\"3142cc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"885\" height=\"854\" src=\"https:\/\/www.synbird.com\/fr\/wp-content\/uploads\/2024\/06\/SYNBIRD-FILES-D_ATTENTE@2x-1.png\" class=\"attachment-full size-full wp-image-24098\" alt=\"\" srcset=\"https:\/\/www.synbird.com\/fr\/wp-content\/uploads\/2024\/06\/SYNBIRD-FILES-D_ATTENTE@2x-1.png 885w, https:\/\/www.synbird.com\/fr\/wp-content\/uploads\/2024\/06\/SYNBIRD-FILES-D_ATTENTE@2x-1-300x289.png 300w, https:\/\/www.synbird.com\/fr\/wp-content\/uploads\/2024\/06\/SYNBIRD-FILES-D_ATTENTE@2x-1-768x741.png 768w, https:\/\/www.synbird.com\/fr\/wp-content\/uploads\/2024\/06\/SYNBIRD-FILES-D_ATTENTE@2x-1-710x685.png 710w, https:\/\/www.synbird.com\/fr\/wp-content\/uploads\/2024\/06\/SYNBIRD-FILES-D_ATTENTE@2x-1-600x579.png 600w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d543515 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d543515\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3bda5eb e-grid e-con-full e-con e-child\" data-id=\"3bda5eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad388c8 elementor-widget elementor-widget-image\" data-id=\"ad388c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.synbird.com\/fr\/agendas-rendez-vous\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"142\" height=\"111\" src=\"https:\/\/www.synbird.com\/fr\/wp-content\/uploads\/2024\/06\/Synbird-Agenda-RDV-vertical-violet_1.svg\" class=\"attachment-large size-large wp-image-24792\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34e7a54 elementor-widget elementor-widget-image\" data-id=\"34e7a54\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.synbird.com\/fr\/files-attente\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"885\" height=\"854\" src=\"https:\/\/www.synbird.com\/fr\/wp-content\/uploads\/2024\/06\/SYNBIRD-FILES-D_ATTENTE@2x-1.png\" class=\"attachment-full size-full wp-image-24098\" alt=\"\" srcset=\"https:\/\/www.synbird.com\/fr\/wp-content\/uploads\/2024\/06\/SYNBIRD-FILES-D_ATTENTE@2x-1.png 885w, https:\/\/www.synbird.com\/fr\/wp-content\/uploads\/2024\/06\/SYNBIRD-FILES-D_ATTENTE@2x-1-300x289.png 300w, https:\/\/www.synbird.com\/fr\/wp-content\/uploads\/2024\/06\/SYNBIRD-FILES-D_ATTENTE@2x-1-768x741.png 768w, https:\/\/www.synbird.com\/fr\/wp-content\/uploads\/2024\/06\/SYNBIRD-FILES-D_ATTENTE@2x-1-710x685.png 710w, https:\/\/www.synbird.com\/fr\/wp-content\/uploads\/2024\/06\/SYNBIRD-FILES-D_ATTENTE@2x-1-600x579.png 600w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f9cf048 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"6f9cf048\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d7f1297 e-flex e-con-boxed e-con e-parent\" data-id=\"d7f1297\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-91d5cc3 e-con-full e-flex e-con e-child\" data-id=\"91d5cc3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c0f74f0 e-con-full e-flex e-con e-child\" data-id=\"c0f74f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb5c95d animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"bb5c95d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--title elementskit-section-title \">Mieux organiser les flux d\u2019usagers et le travail des agents municipaux<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a251ab0 elementor-widget__width-auto animated-fast elementor-align-left elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"a251ab0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.synbird.com\/fr\/contact\/\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\tProgrammer une d\u00e9mo\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-679aca3 e-con-full e-flex e-con e-child\" data-id=\"679aca3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7a9de1 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"d7a9de1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\">\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Avec SynBird, la mairie de Bourgoin-Jallieu a adopt\u00e9 les modules de prise de rendez-vous et de gestion des files d'attente, jug\u00e9s plus ergonomiques, modernes et adapt\u00e9s \u00e0 leurs exigences. Cette nouvelle organisation a permis une meilleure gestion des flux, optimisant ainsi l\u2019accueil des usagers et facilitant le travail des agents au quotidien.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f94f675 e-flex e-con-boxed e-con e-parent\" data-id=\"f94f675\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f239fe8 e-con-full e-flex e-con e-child\" data-id=\"f239fe8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9cf0cb6 e-con-full e-flex e-con e-child\" data-id=\"9cf0cb6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2808508 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"2808508\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--title elementskit-section-title \">Pourquoi Bourgoin-Jallieu a choisi SynBird pour g\u00e9rer ses rendez-vous et ses files d\u2019attente ?<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f8e8469 e-con-full hauteur-min e-flex e-con e-child\" data-id=\"f8e8469\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-73f0f54 e-con-full e-flex e-con e-child\" data-id=\"73f0f54\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22c6b75 hauteur-min animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"22c6b75\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-computer\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <p class=\"elementskit-info-box-title\">\n                    Expertise en gestion de flux                <\/p>\n                        \t\t  \t<p>B\u00e9n\u00e9ficier du savoir-faire de l'\u00e9quipe SynBird et de la solution \u00e9prouv\u00e9e depuis 2019 pour une exp\u00e9rience fluide pour les agents et les usagers.\n<br><br><\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a47057e e-con-full e-flex e-con e-child\" data-id=\"a47057e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ad6a79 hauteur-min animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"4ad6a79\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-users2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <p class=\"elementskit-info-box-title\">\n                    Simplicit\u00e9 dans l&#039;utilisation                <\/p>\n                        \t\t  \t<p>Optimiser l\u2019organisation interne.  Chaque agent g\u00e8re uniquement les tickets relevant de ses comp\u00e9tences, rendant ainsi la gestion des flux plus intuitive et l\u2019organisation interne plus fluide. \n<br><br><\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31efb93 e-con-full hauteur-min e-flex e-con e-child\" data-id=\"31efb93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f58b3d1 e-con-full e-flex e-con e-child\" data-id=\"f58b3d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-707b7b6 hauteur-min animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"707b7b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-stats-1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <p class=\"elementskit-info-box-title\">\n                    Accessibilit\u00e9 et adaptation                <\/p>\n                        \t\t  \t<p>Inclure chaque agent. La solution a \u00e9t\u00e9 pens\u00e9e pour \u00eatre accessible \u00e0 tous, comme le montre l\u2019utilisation simple de SynBird par une agente malvoyante, avec des fonctionnalit\u00e9s d\u2019accessibilit\u00e9 adapt\u00e9es. <br><\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ceeb969 e-con-full e-flex e-con e-child\" data-id=\"ceeb969\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49753dc hauteur-min animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"49753dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-flip-box\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <p class=\"elementskit-info-box-title\">\n                    R\u00e9activit\u00e9 de l&#039;\u00e9quipe                <\/p>\n                        \t\t  \t<p>Avoir acc\u00e8s \u00e0 notre \u00e9quipe de support et d'accompagnement, disponible et rapide dans le traitement des demandes. Cette disponibilit\u00e9 a renforc\u00e9 leur confiance et facilit\u00e9 l\u2019adoption du nouveau logiciel.<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1fc23ab e-flex e-con-boxed e-con e-parent\" data-id=\"1fc23ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f2b431f e-con-full e-flex e-con e-child\" data-id=\"f2b431f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4acb414 e-con-full e-flex e-con e-child\" data-id=\"4acb414\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cbf19a animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"6cbf19a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><p class=\"elementskit-section-subtitle  \">\n\t\t\t\t\t\tFonctionnalit\u00e9 pr\u00e9f\u00e9r\u00e9e \u2665\n\t\t\t\t\t<\/p><h2 class=\"ekit-heading--title elementskit-section-title \">Piloter les temps d\u2019attente et les rendez-vous en temps r\u00e9el<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-799450b e-con-full e-flex e-con e-child\" data-id=\"799450b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43d540a animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"43d540a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\">\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>L'onglet pilotage de <a href=\"https:\/\/www.synbird.com\/fr\/files-attente\/\">la file d'attente<\/a> offre aux administrateurs une vue en temps r\u00e9el du temps d'attente et de la dur\u00e9e des rendez-vous. Gr\u00e2ce \u00e0 la fonctionnalit\u00e9 de pilotage et de statistiques, il est possible de diff\u00e9rencier le temps d'attente global (depuis l'arriv\u00e9e de l'usager) du temps de retard apr\u00e8s l'heure d'un rendez-vous. Cette distinction facilite la gestion des flux, am\u00e9liore la r\u00e9activit\u00e9 du service et fournit des donn\u00e9es pr\u00e9cieuses pour optimiser l'organisation de l'accueil. M. Maubert, Responsable du service \u00e0 Bourgoin-Jallieu appr\u00e9cie particuli\u00e8rement cette fonctionnalit\u00e9, qui permet une gestion plus fluide et r\u00e9active des rendez-vous, au b\u00e9n\u00e9fice des agents comme des usagers.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-782a33b elementor-hidden-desktop e-flex e-con-boxed e-con e-parent\" data-id=\"782a33b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7b2fed0 e-con-full e-flex e-con e-child\" data-id=\"7b2fed0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c036bd8 animated-fast elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"c036bd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h6 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tD\u00e9couvrir\n\t\t\t\t\t<\/h6><h2 class=\"ekit-heading--title elementskit-section-title \">Une suite logicielle adapt\u00e9e<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15eb818 elementor-align-left elementor-widget elementor-widget-elementskit-button\" data-id=\"15eb818\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"\/contact\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\tDiscuter avec notre \u00e9quipe\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c24006 elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"3c24006\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-17db5a9 e-con-full e-flex e-con e-child\" data-id=\"17db5a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbe5dbe animated-fast elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"dbe5dbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><p class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tD\u00e9couvrir\n\t\t\t\t\t<\/p><h2 class=\"ekit-heading--title elementskit-section-title \">Une suite logicielle adapt\u00e9e<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>SynBird propose des solutions logicielles d\u00e9di\u00e9es \u00e0 la gestion des rdvs, des files d\u2019attente, des d\u00e9marches et des inscriptions en ligne. Une suite compl\u00e8te d\u2019outils con\u00e7ue pour centraliser les demandes, automatiser les processus et am\u00e9liorer durablement la relation usager.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c05f9e1 e-con-full e-flex e-con e-child\" data-id=\"c05f9e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b42930 elementor-align-left elementor-widget elementor-widget-elementskit-button\" data-id=\"9b42930\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.synbird.com\/fr\/contact\/\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\tContactez-nous\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bd2bd3 elementor-widget__width-auto animated-fast elementor-align-left elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"5bd2bd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.synbird.com\/fr\/contact\/\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\tProgrammer une d\u00e9mo\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b99256 e-flex e-con-boxed e-con e-parent\" data-id=\"6b99256\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3bcc911 e-con-full e-flex e-con e-child\" data-id=\"3bcc911\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0e120a8 e-con-full e-flex e-con e-child\" data-id=\"0e120a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-030abc6 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"030abc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><p class=\"elementskit-section-subtitle  \">\n\t\t\t\t\t\tB\u00e9n\u00e9fices\n\t\t\t\t\t<\/p><h2 class=\"ekit-heading--title elementskit-section-title \">Quels r\u00e9sultats pour les agents et l\u2019accueil des usagers \u00e0 Bourgoin-Jallieu ?<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-434c7da e-flex e-con-boxed e-con e-parent\" data-id=\"434c7da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f760639 e-con-full e-flex e-con e-child\" data-id=\"f760639\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-493fac8 e-con-full e-flex e-con e-child\" data-id=\"493fac8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8d4a49 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"e8d4a49\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6ac955c59d93e\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-e8d4a49\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-40ab84a6ac955c59d93e\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-40ab84a6ac955c59d93e\" aria-expanded=\"true\" aria-controls=\"Collapse-40ab84a6ac955c59d93e\">\n                            \n                            <span class=\"ekit-accordion-title\">Gestion optimis\u00e9e des files d&#039;attentes<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-40ab84a6ac955c59d93e\" class=\" show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-e8d4a49\" data-parent=\"#accordion-6ac955c59d93e\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les flux visiteurs sont d\u00e9sormais mieux organis\u00e9s, permettant un accueil plus rapide et fluide des usagers.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-e8d4a49\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-def8ee86ac955c59d93e\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-def8ee86ac955c59d93e\" aria-expanded=\"false\" aria-controls=\"Collapse-def8ee86ac955c59d93e\">\n                            \n                            <span class=\"ekit-accordion-title\">Davantage d&#039;indicateurs de pilotage<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-def8ee86ac955c59d93e\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-e8d4a49\" data-parent=\"#accordion-6ac955c59d93e\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>L'int\u00e9gration d'indicateurs plus d\u00e9taill\u00e9s permet une gestion de l'activit\u00e9 plus pr\u00e9cise. La diff\u00e9renciation entre les temps d'attente (avant ou apr\u00e8s l'heure du rendez-vous) aide les agents \u00e0 mieux organiser leur travail, r\u00e9duisant ainsi le stress et favorisant la gestion sereine des flux.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-e8d4a49\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-49f32146ac955c59d93e\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-49f32146ac955c59d93e\" aria-expanded=\"false\" aria-controls=\"Collapse-49f32146ac955c59d93e\">\n                            \n                            <span class=\"ekit-accordion-title\">Un suivi pr\u00e9cis des rendez-vous<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-49f32146ac955c59d93e\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-2-e8d4a49\" data-parent=\"#accordion-6ac955c59d93e\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>La fiche des rendez-vous permet de suivre facilement les interactions pass\u00e9es avec les usagers, garantissant une meilleure gestion des demandes et un service plus personnalis\u00e9.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8fdad67 e-con-full e-flex e-con e-child\" data-id=\"8fdad67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bfa7b53 e-con-full e-flex e-con e-child\" data-id=\"bfa7b53\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44e550c animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"44e550c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6ac955c59e668\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-44e550c\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-40ab84a6ac955c59e668\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-40ab84a6ac955c59e668\" aria-expanded=\"true\" aria-controls=\"Collapse-40ab84a6ac955c59e668\">\n                            \n                            <span class=\"ekit-accordion-title\">Adoption rapide de la solution<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-40ab84a6ac955c59e668\" class=\" show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-44e550c\" data-parent=\"#accordion-6ac955c59e668\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>La simplicit\u00e9 d\u2019utilisation et la formation claire ont permis une prise en main rapide par les agents, assurant une transition efficace et inclusive.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-44e550c\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-14550e66ac955c59e668\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-14550e66ac955c59e668\" aria-expanded=\"false\" aria-controls=\"Collapse-14550e66ac955c59e668\">\n                            \n                            <span class=\"ekit-accordion-title\">R\u00e9duction des r\u00e9clamations<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-14550e66ac955c59e668\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-44e550c\" data-parent=\"#accordion-6ac955c59e668\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Le retour des usagers a \u00e9t\u00e9 largement positif, avec tr\u00e8s peu de r\u00e9clamations ou de probl\u00e8mes.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8df0ca6 e-flex e-con-boxed e-con e-parent\" data-id=\"8df0ca6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6678f15 e-con-full e-flex e-con e-child\" data-id=\"6678f15\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18bc4cf elementor-widget elementor-widget-spacer\" data-id=\"18bc4cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cba8d24 e-con-full e-flex e-con e-child\" data-id=\"cba8d24\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-cbe054c e-con-full e-flex e-con e-child\" data-id=\"cbe054c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-849c970 elementor-widget__width-initial animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"849c970\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_center\"><h2 class=\"ekit-heading--title elementskit-section-title \">T\u00e9l\u00e9charger le cas : <br>Accueillir les usagers avec s\u00e9r\u00e9nit\u00e9<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">D\u00e9couvrez le cas complet en format PDF\u00a0<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0be0508 e-con-full e-flex e-con e-child\" data-id=\"0be0508\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc98a06 elementor-align-left elementor-widget__width-auto animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"bc98a06\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjM0OTQyIiwidG9nZ2xlIjpmYWxzZX0%3D\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\tT\u00e9l\u00e9charger le cas\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cas client Prise de rendez-vous et gestion des files d\u2019attente : le cas de la mairie de Bourgoin-Jallieu Comment la ville de Bourgoin-Jallieu a-t-elle r\u00e9ussi \u00e0 mettre en place un nouvel outil tout en assurant une transition fluide pour les agents municipaux et les citoyens ? Secteur Mairie O\u00f9 Is\u00e8re P\u00e9rim\u00e8tre ServiceAffaires G\u00e9n\u00e9rales Agents utilisateurs [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":38524,"parent":24917,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-34883","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Prise de RDV &amp; gestion files d\u2019attente : Mairie de Bourgoin-Jallieu<\/title>\n<meta name=\"description\" content=\"Comment la ville de Bourgoin Jallieu a-t-elle r\u00e9ussi la transition vers SynBird pour g\u00e9rer les rendez-vous et l&#039;accueil ?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.synbird.com\/fr\/avis-cas-clients\/mairie-de-bourgoin-jallieu\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Prise de RDV &amp; gestion files d\u2019attente : Mairie de Bourgoin-Jallieu\" \/>\n<meta property=\"og:description\" content=\"Comment la ville de Bourgoin Jallieu a-t-elle r\u00e9ussi la transition vers SynBird pour g\u00e9rer les rendez-vous et l&#039;accueil ?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.synbird.com\/fr\/avis-cas-clients\/mairie-de-bourgoin-jallieu\/\" \/>\n<meta property=\"og:site_name\" content=\"SynBird, solution logicielle\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-09T07:25:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.synbird.com\/fr\/wp-content\/uploads\/2026\/04\/mairie-de-bourgoinjallieu.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.synbird.com\\\/fr\\\/avis-cas-clients\\\/mairie-de-bourgoin-jallieu\\\/\",\"url\":\"https:\\\/\\\/www.synbird.com\\\/fr\\\/avis-cas-clients\\\/mairie-de-bourgoin-jallieu\\\/\",\"name\":\"Prise de RDV & gestion files d\u2019attente : Mairie de Bourgoin-Jallieu\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.synbird.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.synbird.com\\\/fr\\\/avis-cas-clients\\\/mairie-de-bourgoin-jallieu\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.synbird.com\\\/fr\\\/avis-cas-clients\\\/mairie-de-bourgoin-jallieu\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.synbird.com\\\/fr\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/mairie-de-bourgoinjallieu.webp\",\"datePublished\":\"2025-02-12T14:37:52+00:00\",\"dateModified\":\"2026-09-09T07:25:20+00:00\",\"description\":\"Comment la ville de Bourgoin Jallieu a-t-elle r\u00e9ussi la transition vers SynBird pour g\u00e9rer les rendez-vous et l'accueil ?\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.synbird.com\\\/fr\\\/avis-cas-clients\\\/mairie-de-bourgoin-jallieu\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.synbird.com\\\/fr\\\/avis-cas-clients\\\/mairie-de-bourgoin-jallieu\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.synbird.com\\\/fr\\\/avis-cas-clients\\\/mairie-de-bourgoin-jallieu\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.synbird.com\\\/fr\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/mairie-de-bourgoinjallieu.webp\",\"contentUrl\":\"https:\\\/\\\/www.synbird.com\\\/fr\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/mairie-de-bourgoinjallieu.webp\",\"width\":2560,\"height\":1707},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.synbird.com\\\/fr\\\/avis-cas-clients\\\/mairie-de-bourgoin-jallieu\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.synbird.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Avis &amp; 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